Certificate for Domestic IT Helpdesk Attendant

Self-Paced

Fee:

₹1,999

Pracheta pagare (1)

Mrs. Pracheta Pagare | Domestic IT Certified Trainer

    Get ahead of the competition, Register now!

    ₹1,999

    Mrs. Pracheta Pagare

    12 Weeks

    24

    4

    Yes

    AISECT Learn+RNTU

    English

    1 Year access

    Yes

    Yes

    Domestic IT Helpdesk Attendant in the IT-ITeS Industry is also known as a Helpdesk Executive, Service Desk Executive, Technology Support Executive, IT Support Executive, Helpdesk Coordinator. An IT helpdesk attendant is the initial point of contact for internal company customers seeking assistance and support with the company’s intranet, desktop devices, and other business applications that are maintained by the support team. Domestic IT Helpdesk Attendant Managing and Resolving Client Queries/Issues Primarily Through Telephonic Calls.

    Objectives

    Upon completion of this course, you will be able to:
    To understand modern computers and their parts and peripherals
    Communicate effectively at the workplace
    To understand the use of various operating systems and software
    To understand to install and manage software
    Demonstrate knowledge of health, safety and security issues and follow best practices
    To understand the knowledge of helpdesk system fundamentals
    To understand the knowledge of fundamentals of network operating systems

    What Will You Learn

    In this module, the learner is able to learn modern computers, their parts, and peripherals which helps the attendant to communicate effectively with the machine as well as the client too. Able to establish a powerful understanding of effective communication within the office. To understand the knowledge of fundamentals of network operating systems and helpdesk system fundamentals. The learner will be able to identify hazards & risks, safety, and security issues and follow best practices, and able to recognize the first contact persons to resolve them or the solution itself.
    IT Troubleshooting
    Leadership and Teamwork
    Technical Help Desk Procedures
    Critical Thinking and Problem Solving
    Advanced Knowledge of Computer Operations
    Listening and Responding Skills
    Office Safety Protocal
    Risk and Hadards identification and controls

    SKILLS YOU WILL GAIN

    IT TroubleshootingLeadership and TeamworkTechnical Help Desk ProceduresCritical Thinking and Problem SolvingAdvanced Knowledge of Computer OperationsListening and Responding SkillsOffice Safety ProtocalRisk and Hadards identification and controls

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      Prepare for your career path

      Process associates monitor and improve production processes for manufacturing companies. In this role they assess the effectiveness of existing process systems maintain process equipment detect material and machine defects assess overall production quality, and compile process reports.

      Key Skills To Learn

      Will be able to manage and resolve client queries/issues primarily through telephonic calls .Understand basic definition of computer and its characteristics, limitations of computer . Understanding of Hardware & Components.Understanding of Software.Troubleshooting Hardware problem .Know about Input and output Device.

      Jobs in India

      Jobs in India
      25000

      Average salary

      Average salary
      0.2 -7.5 LPA

      Job Growth

      Job Growth
      35.20%
      breifcase
      Jobs in India
      25000
      Icon - Aisect Learn
      Average salary
      0.2 -7.5 LPA
      Group-4175
      Job Growth
      35.20%

      Learn from the industry experts and stay ahead of the curve

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        Curriculum

        Fundamental of Computer
        Characterstics and Limitations of Computer
        Computer Hardware & Software
        Major Parts of a Computer
        Classification of computer
        Booting and types of Booting

        Instructor

        Pracheta pagare (1)

        Mrs. Pracheta Pagare

        Domestic IT Certified Trainer
        Domestic IT Helpdesk Attendant

        Mrs. Pracheta Pagare was born and brought up in Khandwa, Madhya Pradesh. she have trained more then 700 candidates and has 13+ Years Teaching Experience .She completed her graduation in B.Sc.(IT) from Devi Ahilaya Bai University, Indore, and Post Graduation from Indra Gandhi Open University (IGNOU) in MCA. Presently you are a Senior Trainer for Domestic IT HelpDesk Attendant trade at AISECT DDUGKY Center, RNTU,RAISEN , and continuously taking trainings for the same, and about 700+ trained students are passed out under her supervision to date. Mrs. Pracheta also has eight years of experience as Programmer and Teaching Assistant at the Malwa Institute of Technology.

        4.0 4235
        1115 Learners

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          Shareable Certificate

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          Other Details

          Domestic IT Helpdesk Attendant

          Level
          Basic
          Credentials
          Certificate
          Fees
          ₹1,999

          Get Job Assurance and JumpStart your career as Domestic IT Helpdesk Attendant

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            Certificate for Domestic IT Helpdesk Attendant

            Certificate for Domestic IT Helpdesk Attendant